Contact Us

Complete this form and we’ll reply – via email – within one (1) business day.

Remember to check your spam/junk folder if you haven’t heard back from us.

Please review our appointment policies NOW, to avoid misunderstandings LATER.

  • All shop visits are scheduled BY APPOINTMENT ONLY.
  • Typically, we can see you as soon as the next business day.
  • If you arrive without an appointment, you will not receive service.
  • We don’t offer “repairs while you wait,” but we will quote price and turn-around time during your initial visit.
  • There is no cost or further obligation after the initial consultation/quote.
  • We need to examine the instrument – in person – to assess the scope and pricing of repairs.
  • Playing condition repairs can usually be completed within a few days.
  • If you have a specific time frame requirement, we’ll make reasonable accommodations to work with you.
  • We’re in the shop most weekdays.
  • We’re not here 24/7 and we don’t keep fixed hours.
  • We’re not available weekends.